**Shipping and Return Policy**
**1. Shipping Policy**
- **Processing Time:** Orders are typically processed within 1-3 business days. Custom or made-to-order items, such as bespoke furniture or fine art, may require additional processing time.
- **Shipping Methods and Costs:** Shipping options, costs, and estimated delivery times will be presented at checkout. Fees vary based on destination, item size, and weight.
- **Domestic and International Shipping:** We offer both domestic and international shipping. International customers are responsible for any additional customs fees, duties, or taxes upon arrival.
- **Order Tracking:** Once your order is shipped, you will receive a tracking number via email to monitor its progress.
- **Shipping Delays:** While we strive to meet estimated delivery dates, we are not responsible for delays caused by third-party carriers, weather, or other circumstances beyond our control.
**2. Return Policy**
- **Eligible Items for Return:**
- Clothing, books, and certain home decor items may be returned within 14 days of delivery for a refund, provided they are unused, in original packaging, and in resellable condition.
- Custom-made or personalized items, such as fine art, bespoke furniture, and completed design services, are generally non-returnable and non-refundable.
- **Return Process:**
- Contact us at [Your Contact Email] to initiate a return. Include your order number and the reason for return.
- Returns must be shipped back to us within 14 days of delivery.
- Customers are responsible for return shipping costs unless the item is defective or incorrect. For damaged or incorrect items, please contact us immediately with photos of the product and packaging.
- **Refunds:**
- Once we receive and inspect your returned item, we will notify you of your refund status. Approved refunds will be processed to the original payment method within 5-7 business days.
- **Exchanges:**
- Exchanges are accepted for eligible items, subject to availability. Contact us to arrange an exchange.
**3. Non-Returnable Items**
Certain products are non-returnable, including:
- Custom or personalized items
- Completed design services
- Clearance or sale items, unless damaged upon arrival
**4. Damaged or Defective Items**
If your order arrives damaged or defective, please contact us within 7 days of delivery with your order number and photos. We will arrange a replacement or refund for eligible items at no additional cost to you.
**Contact Information**
For any shipping or return inquiries, please contact us at:
Email: [Your Contact Email]
Phone: [Your Contact Number]